Website Migration
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Q: What does the web site migration service entail? Will my site be safe?
A: The website migration service provided by MSpace Website Hosting is absolutely free of cost and involves transferring all your files, databases and emails from your present hosting provider to your brand–new web hosting account with us. We’ll also modify all the settings necessary for your sites to be completely functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving any kind of web site. With years of practical experience in this field, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–built app with multiple custom libraries is as elementary as transferring a plain WordPress weblog.
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Q: Just how long will it take for my website to be transferred over to your platform?
A: While we cannot give you an exact time interval, since there are many factors, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our very best to transfer your site within 48h, and in some cases – within 24h (when the content is not large).
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Q: What data will I be asked to provide to your Website Migration Department?
A: Yup. We’ll need to have the name of the web site that you want us to transfer. We’ll also require a way to log into your old hosting account so that we can get the files associated with your website.
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Before we can start the transfer of your account, you must first open an account with us. Opening an account with us will require that you to share literally the same details you have provided to your current hosting provider. We also have a very rigorous Privacy Policy, which describes how delicate information is dealt with.
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Q: Will there be any outage for my web site?
A: Your web site will continue to work just like it did before with your previous hosting provider. As soon as we have finished the transfer, your site will be configured to work on our platform and we will ask you to preview it. If it is functioning correctly, all you will have to do is change the name server records pertaining to your domain. Your site will be transferred to us without any downtime whatsoever.
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Q: Will my present web hosting provider discover that I am leaving them?
A: Nah. We will never get in touch with your hosting provider about anything. They won’t be aware of the website transfer either.
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Q: Which hosting providers can you migrate web content from?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform provided that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.