1 hour ticket response
Fast assistance is our top concern and this is why we’ve got a team of professional technical support engineers who are ready to offer a fast reply to any question that you may possibly have. Just submit your technical support ticket from your Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute support ticket response time.
A Top–Class Support Service
Each member of our support team has lots of years of experience in the shared web hosting market and the vast majority of them have worked for us for at least five years. They are all eager to respond to all your requests in the most efficient manner possible.
A User–Friendly Help Center Section
To help you find a quick hint on how you can use a specific service, we have implemented a very user–friendly Help Center section in our Control Panel. You can search through a big collection of web hosting account management articles and website administration articles, refer to the F.A.Q. archive or check out our step–by–step video tutorials.
